How to upload photos or files after ordering
Use your upload email first, or the upload portal as a backup.
If your personalized item needs a photo or file, the easiest option is usually the unique upload link sent by email after checkout.
What to do
- Place your order like normal.
- Wait about 5 minutes so the order can sync.
- Look for the upload email and use the unique link in that message.
- If you cannot find the email, use the upload portal and enter your order number exactly as shown.
Good to know
- If the portal shows a 404 right after checkout, wait a few minutes and try again.
Helpful links
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